Xeta Group
Disaster Recovery and
Business Continuity

Keep Business Running When External Factors Threaten To Shut It Down
Keep Your Business Running
Despite the fact that the cost of downtime is well documented and that critical applications are more vulnerable than ever before. Organizations struggle to build, test and execute robust disaster recovery and business continuity plans.

To make matters worse, traditional backup and replication solutions often add additional layers of complexity.

Whether you are looking for storage-based backup solutions or hoping to simplify how you replicate traffic between your production and disaster recovery facilities, we offer a holistic approach to ensure that your data and critical business infrastructure is protected in the event of a disruption or disaster.

Disaster Recovery vs Business Continuity

Disaster recovery is the process by which you resume business after a disruptive event. The event might be something huge-like an earthquake or the terrorist attacks on the World Trade Center-or something small, like malfunctioning software caused by a computer virus.

Given the human tendency to look on the bright side, many business executives are prone to ignoring "disaster recovery" because disaster seems an unlikely event. "Business continuity planning" suggests a more comprehensive approach to making sure you can keep making money, not only after a natural calamity but also in the event of smaller disruptions including illness or departure of key staffers, supply chain partner problems or other challenges that businesses face from time to time.

Despite these distinctions, the two terms are often married under the acronym BC/DR because of their many common considerations.

All BC/DR plans need to encompass how employees will communicate, where they will go and how they will keep doing their jobs. The details can vary greatly, depending on the size and scope of a company and the way it does business. For some businesses, issues such as supply chain logistics are most crucial and are the focus on the plan. For others, information technology may play a more pivotal role, and the BC/DR plan may have more of a focus on systems recovery. For example, the plan at one global manufacturing company would restore critical mainframes with vital data at a backup site within one to two days of a disruptive event, obtain a cloud/hosted PBX system with 3,000 soft phones, mobile app phones, and physical phones as needed withinn two days, recover the company's 1,000-plus LANs in order of business need, and set up a cloud/hosted call center for 100 agents.

But the critical point is that neither element can be ignored, and physical, IT and human resources plans cannot be developed in isolation from each other. (In this regard, BC/DR has much in common with security convergence.) At its heart, BC/DR is about constant communication.

Business, security and IT leaders should work together to determine what kind of plan is necessary and which systems and business units are most crucial to the company. Together, they should decide which people are responsible for declaring a disruptive event and mitigating its effects. Most importantly, the plan should establish a process for locating and communicating with employees after such an event. In a catastrophic event (Hurricane Katrina being a relatively recent example), the plan will also need to take into account that many of those employees will have more pressing concerns than getting back to work.
Key Benefits
Decrease RTO/RPO
We can help you meet or improve your Recovery Point Objectives and Recovery Time Objectives for your critical applications.
Reduce OPEX Costs
Allow your internal team to spend less time worrying about the underlying mechanics of your backup and disaster recovery technology by shifting that on to us.
Proactive Monitoring
Through Xeta Group Managed Services offering, we proactively monitor your environment to alert you of potential complications that could cause disruption before they happen.
Flexible Consumption Models
We offer multiple options from premise-based backup and recovery to backup-as-a-service (BaaS) or disaster recovery-as-a-service (DRaaS).
Disaster Recovery & Business Continuity
Hybrid, Managed, And as-a-Service
It's OUR business to keep your BUSINESS running smoothly.
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