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Cloud-Based Phone System vs On-Premise PBX Systems

Replace your outdated on-premise office phone system with a less expensive, more flexible, and feature-rich cloud communications platform.
The Rise Of Cloud-Based Business Phone Systems
The Limitations Of Traditional On-Premise PBX Phone Systems

Private branch exchange (PBX) is a type of telephone network companies use to route calls to departments or phone extensions. Traditionally, the system itself is housed on office premises. The system machines are cumbersome and require their own storage room as well as periodic repairs and maintenance. In the past, only large companies had the resources to install and manage this kind of setup for their office phones. This changed with the emergence of cloud technology.
ringcentral cloud based phone system
What Is A Cloud Phone System?

A cloud-based phone system is a business communications solution that is hosted and maintained in the provider's data centers—not at your office—and is delivered through your internet connection. It features a hosted PBX capability, which has the same routing and call management features of a traditional PBX while using voice over IP (VoIP) to facilitate calls over the internet. It also has other capabilities that traditional office phone systems don't or can't offer at affordable prices, like long-distance calling. This cloud solution is often offered as a service, so smaller businesses are able to subscribe to it instead of investing heavily on an expensive on-premise system.

Cloud-Based Phone System vs On-Premise PBX Phone Systems

The cloud phone system changed the way companies manage calls
and even do business.

Thanks to the system being hosted remotely, companies are able to enjoy
the myriad of benefits and advantages that a traditional on-premise PBX
setup fails to offer.
On-Premise Phone Systems
  • Expensive up-front costs for big and bulky on-site hardware
  • Expensive and complex implementation
  • Service and hardware upgrades requiring additional fees
  • New extensions needing new cabling and installation
  • Specially trained manpower required for maintenance
  • Drawn out implementation of service change requests
Cloud-Hosted Phone Systems
  • No expensive, bulky hardware that require a dedicated room
  • Quick installation and setup—it just takes minutes
  • Works with IP phones, desk computers, and mobile devices
  • No cables needed to install; uses virtual phone extensions
  • Updates and upgrades are automatically rolled out to all subscribers
  • Does not require maintenance from dedicated personnel
  • Changes to the account can be done instantly
RingCentral: The Cloud Communication Solution For Every Business
Watch Time: 1 Minute
Why Move To The RingCentral Cloud Phone System
Designed For Business
Use
Get toll-free numbers along with VoIP, conferencing, and caller IDs that you can customize according to your preferences. Enjoy more capabilities like faxing, business SMS, and online meetings without switching services.
Made For Flexibility And Mobility
Send faxes and texts and make calls from your cell phone or tablet using your business number. Have all your calls for work routed to your device of choice using your office answering rules.
User-Friendly Deployment

Start using your phone service within 24 hours. Need to add, remove, or change lines? No problem--you can customize your phone system through your online account.
Not Hardware-Heavy

You only need to sign up to start making and taking calls through the internet. You don't need to deal with cable and other expensive specialized devices to make it work.
Award-Winning Customer Support
Having trouble setting up and customizing your phone system? RingCentral offers 24/7 customer assistance that includes technical support, consultations, and online resources
Everything You Need In One Phone System Plan
You get the most robust business communications solution in the industry with RingCentral. No need to have separate bills for voice calling, online meetings, fax, texting, and team messaging--just one itemized bill per month.
A flexible and mobile cloud communications platform

For businesses with multiple locations and dispersed workforces
A cloud phone system serves all locations and your entire workforce by centralizing all your communication channels in one cloud platform, delivered via the internet. With this, all employees from every location—including home offices and workers on the go—share the same robust features from a single unified business phone system.

RingCentral also makes it easy to communicate however you want, including through:
  • Business phone numbers: Choose from toll-free, local, and even international phone numbers. You can even add virtual phone extensions, which can be accessed from anywhere and on any device, not just on the assigned desk phone.
  • Online meetings: Host and join video conferences with screen sharing.
  • Team messaging: Message, assign tasks, and share files to your teammates on one platform.

What's even better is that you can do all these from anywhere in the world through the RingCentral unified app for PCs and Mac® or for mobile Android™ or iOS® devices.

A scalable virtual phone system
Get a phone system that grows as your business grows. Through an online administration dashboard, you can easily purchase, activate, and assign business phone numbers and virtual extensions to new users or departments. No need to wait for the provider to install new cables and other hardware to have the changes implemented. All it takes is a couple of clicks on your computer or a few taps on your mobile device to get it done instantly.

For businesses of all types and sizes

A cloud telephony solution that works in any industry
Businesses across the globe are switching their phone systems to the cloud because of its ability to adapt to each industry's communications requirements. And with its ability to serve and connect multiple locations via a single solution, it provides flexible options for companies that need to run their business in unique ways.

RingCentral has proven its worth in more than one industry, including:
  • Healthcare
  • Retail
  • High tech
  • Construction
  • Legal
  • Real estate

An enterprise-level communications solution within reach of small businesses

RingCentral has enterprise-level features that can match any modern corporate phone system in the market. Aside from top-notch automated call management capabilities, it also boasts HD voice and meetings, team collaboration tools, analytics, and advanced account administration. The best part is that with no expensive up-front costs, even small and medium-scale businesses can implement enterprise-level communications for their company, allowing them to compete against bigger organizations on a more even ground.

A hosted phone system that plays well with other business apps and has integrations with the most popular and most widely used business apps
RingCentral lets you improve productivity and efficiency by bringing the functions of its industry-leading cloud phone system to the applications you use every day for your business. This eliminates the need to switch from a specific app to RingCentral when you need to send a message, make a call, or have a meeting.

RingCentral offers the largest ecosystem of integrations for apps in the communications and collaboration space, which includes:
  • Google G Suite integrations
  • Microsoft Office 365™ integrations
  • Salesforce® integration
  • Okta integration
  • Box integration
  • Amazon Alexa integration

Features open APIs for integration to your custom applications

RingCentral allows you to seamlessly integrate business communications features into your key business processes via open APIs. This can help your organization improve efficiency by automating workflows. Our Data API can give you valuable insights into how you use your cloud phone system and your business applications.

RingCentral open APIs include
  • Voice API
  • SMS API
  • Messaging API
  • Meetings API
  • Fax API
  • Data API
See What Customers Are Saying
About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of global enterprise cloud communications and collaboration solutions (UCC). RingCentral's platform offers much more than traditional office phone systems, VoIP business phone service, or virtual PBX. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers today's mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device. Providing increased flexibility and cost effectiveness,. It is a comprehensive platform of features that unify voice, SMS, team messaging and collaboration, conferencing, video meetings, webinars, contact center, and faxRingCentral's open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

A few reasons why RingCentral is the leading cloud communications and collaboration solution:
1
RingCentral Global Office™
RingCentral Global Office™ eliminates geographical borders by now offering a truly local solution throughout the world. Specifically, for European countries, service includes local numbers, support, and currency billing.
2
RingCentral Glip
RingCentral Glip is a single, unified experience for all of RingCentral Office's communications and collaboration capabilities. RingCentral's unified client brings all modes of communication into one place, reducing the time users waste switching between apps and device endpoints. This workspace is one of a kind and includes team messaging, file sharing, gifs, calendars, project management, and even more collaboration features, with all of RingCentral's modes of communication in one place.
3
RingCentral's Integrations
RingCentral's Integrations capabilities provide workflow solutions while offering the ability to build customized solutions or select the desired apps available on the RingCentral Connect Platform™. Increase productivity and adoption while empowering users to effortlessly have all business tools at their fingertips.
4
Recognized
RingCentral is recognized as a leading UCaaS solution by industry analysts and reputable companies such as Google, Forbes, Gartner, Frost & Sullivan Deloitte, Synergy Research Group, IHS Markit, and more. RingCentral is recognized as a leader in the Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) Worldwide for the fifth consecutive year.

Xeta Group's Partnership With RingCentral

Xeta's partnership with RingCentral represents a new era in telecom…

RingCentral has the confidence of over 350,000 organizations organizations worldwide to provide them with innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships

  • Integrated cloud based solutions and power today's mobile and distributed workforces with connectivity anywhere and on any device… voice, video, team messaging, SMS, conferencing, online meetings, contact center, and fax.
  • Ring central provides an open platform that integrates with today's leading business apps.
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RingCentral Named a Leader in the Gartner Magic Quadrant for Unified Communications as a Service 2019.

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RingCentral, Inc. 20 Davis Drive, Belmont, CA 94002. ringcentral.com

©2019 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Office, RingCentral Global Office, and the RingCentral logo are registered trademarks of RingCentral, Inc. Other third-party marks and logos displayed in this document are the trademarks of their respective owners.
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